Jingdong Mall (also known as JD.com) is one of the largest online technology and ecommerce platforms in China. Since launching in 2004, JD.com has established itself as a pioneering innovator of business-to-consumer technology, currently operating more than 180 warehouses throughout China. JD.com offers a vast selection of items ranging from home and apparel products, to baby products and electronic items.
The company uses advanced technology solutions to optimize its services, with a focus on utilizing the most cutting-edge technologies available. For example, JD.com utilizes drones for drone-based delivery and operates one of the world’s largest autonomous delivery fleets. Additionally, JD.com’s logistics infrastructure is backed by big data analysis, using state-of-the-art algorithms and machine learning methods. Through rigorous application of superior technology, JD.com is able to offer an improved delivery system and a better user experience to its customers.
For technology professionals, JD.com offers a range of career opportunities. Currently, the company is looking for talented individuals in various programming and IT-related fields, including software engineering, system engineering, application development, artificial intelligence, cloud computing, big data, and many more. Working at JD.com gives passionate technology professionals the opportunity to work in a dynamic and innovative environment, to collaborate with some of the best minds in the industry, and to participate in the development of exciting projects.
Quick Links
Career Paths
Reviews
FAQs
Software Engineer
Average Work Hours (weekly unless noted): 40-45
Average Salary (yearly in dollars unless noted): 60000
Description: This role involves developing, testing, deploying and maintaining software solutions. The Software Engineer will be responsible for integrating with existing business systems and developing custom applications or assisting in the development of software to meet business requirements. The engineer is also responsible for identifying and solving bugs and performance issues.
Qualifications / Requirements: Proficient in one or more programming languages such as Java, JavaScript, HTML, CSS and Python; Experience in software engineering and development processes such as Agile; Strong communication and problem-solving skills; Ability to work independently and in a team environment.
Average Salary (yearly in dollars unless noted): 75000
Description: This position involves building and maintaining user-friendly digital products, including web applications, websites, and eCommerce interfaces. The Front End Web Developer will utilize technologies such as HTML, CSS, and JavaScript to create high quality digital experiences that meet business requirements and all applicable compliance regulations. They should have a working knowledge of web frameworks such as React and AngularJS.
Qualifications / Requirements: Proficient in HTML, CSS, and JavaScript; Working knowledge of React and AngularJS; Experience working with databases, version control software, and popular scripting frameworks; Understanding of industry best practices; Bachelor's in software engineering, web development, computer science, or related field.
Average Salary (yearly in dollars unless noted): 90000
Description: The Data Scientist will collect, analyze, and interpret large sets of structured and unstructured data to identify trends and create predictive models. The Data Scientist should be capable of effectively formulating hypotheses, developing and running data-driven experiments, and designing and implementing appropriate algorithms.
Qualifications / Requirements: Expertise in machine learning, data mining, and statistical techniques; Proficiency in writing SQL queries, R and Python programming; Excellent communication and presentation skills; Strong problem-solving ability; Bachelor’s degree in a quantitative field such as mathematics, computer science, or statistics.
Average Salary (yearly in dollars unless noted): 100000
Description: The Cloud Engineer will be responsible for managing Jingdong Mall's cloud infrastructure. The engineer should have a deep understanding of cloud computing technologies; including, but not limited to, Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). The engineer should be comfortable developing solutions supporting distributed and high performance workloads.
Qualifications / Requirements: Experience with cloud architecture and related technologies (IaaS, PaaS, SaaS); Knowledge of scripting languages and tools (e.g. Python, Go, CloudFormation); Hands-on experience with DevOps tools (e.g. Docker, Kubernetes); Familiarity with network and storage-based solutions; Bachelor’s degree in an engineering field, such as computer science or electrical engineering.
Average Salary (yearly in dollars unless noted): 85000
Description: The DevOps Engineer will be responsible for supporting the development, automation, and deployment of software, infrastructure, and systems. The DevOps Engineer should be comfortable working with cross-functional teams and have a deep understanding of software development and cloud infrastructure.
Qualifications / Requirements: Proficiency in scripting languages (e.g. Python, Go, CloudFormation); Understanding of system architectures; Hands-on experience with DevOps tools (e.g. Docker, Kubernetes); Familiarity with network and storage-based solutions; Bachelor’s Degree in an engineering field such as computer science or electrical engineering.
Average Salary (yearly in dollars unless noted): 80000
Description: The Systems Administrator will be responsible for maintaining and supporting Jingdong Mall's network, computer systems, and software. This includes installing, configuring, upgrading, and maintaining servers, databases, and related hardware/software. The Systems Administrator should have a strong understanding of networking, system archiving and automation, as well as cloud-based solutions.
Qualifications / Requirements: Proficiency in Linux/Unix; Working knowledge of scripting languages and automation tools; Knowledge of best practices for system and application log storage and review; Understanding of network and storage-based solutions; Bachelor’s Degree in an engineering field such as computer science or electrical engineering.
I'm an IT-specialist at JD Mall. I must say that I never felt so appreciated and valued at one company. The working environment is so caring and friendly that I looked forward to coming to work everyday. The team was always available to help and were eager to help me develop the skill sets I needed the most. Even though I faced challenges here and there, the senior IT-specialists were willing to come alongside me and answer any questions I had. I'm so thankful to JD Mall for giving me this awesome opportunity to grow in my profession.
Valerie C..
Review Rating:
4.8/5
4.8
I work in the design department of JD Mall and I have to say that the level of creativity and productivity of this team is amazing. It's such a privilege to work alongside some of the best in their fields. The company management pushes us to think outside the box and always come up with innovative approaches to our design projects. From having brainstorming sessions to working on visuals together, I learned so much about the creative process through JD Mall.
Sandra M..
Review Rating:
4.9/5
4.9
I'm a programmer at JD Mall. I recently joined the company and I'm very impressed with the high level of professionalism across the board. Everyone was welcoming and collaborative. I was given the opportunity to work on projects from a wide range of fields. I felt that I had access to the necessary resources and tools I needed to get the job done. The team was always willing to offer helpful advice and guidance whenever I was stuck along the way.
William B..
Review Rating:
4.7/5
4.7
I'm currently working at the IT department of JD Mall. Before coming here, I had low expectations, but it only took a few days for me to realize that this place can provide opportunities that I would never find anywhere else. The management team is incredibly supportive and open to hearing our ideas on improvement and innovation. Everyone here is constantly learning and exploring new technologies, and the atmosphere is always motivated and friendly. I'm proud to be a part of this team!
Kimberly K..
Review Rating:
4.4/5
4.4
I'm impressed with the IT policies at JD Mall and how they prioritize their employee's needs. They understand that work-life balance is important and they set up flexible work hours to accommodate different work periods. This allowed me to work from home and manage my own schedule, which has been so helpful for my productivity and mental wellbeing. JD Mall truly respects its employees.
Frequently Asked Questions
What qualifications do I need to work as a data analyst at Jingdong Mall?
A degree in computer science, mathematics, engineering, or related field is preferred for data analyst roles.
How much experience do I need to apply for a customer service representative position at Jingdong Mall?
A minimum of one year of customer service experience is necessary to be considered for a customer service representative role at Jingdong Mall.
What type of skills does a software engineer need to have at Jingdong Mall?
Software engineers should have strong problem-solving skills, be familiar with object-oriented programming languages, and have experience with web design tools and databases.
What kind of working hours are expected of a warehouse management position at Jingdong Mall?
Warehouse management positions typically require a flexible schedule and may require working nights and weekends.
Do I need to possess relevant qualifications to apply for a human resources role at Jingdong Mall?
A degree in human resources, business management or related field is preferred for most human resources roles at Jingdong Mall. Having certifications such as SHRM, PHR, or SPHR can be beneficial but are not required.
Career Paths: Consulting Service Manager, Business Intelligence Engineer, Cloud Computer Engineer, Artificial Intelligence Scientist, Cyber Security Manager, Data Scientist, Network Security Engineer, Software Engineer, Mobile Application Developer, User Interface Designer.
I'm an IT-specialist at JD Mall. I must say that I never felt so appreciated and valued at one company. The working environment is so caring and friendly that I looked forward to coming to work everyday. The team was always available to help and were eager to help me develop the skill sets I needed the most. Even though I faced challenges here and there, the senior IT-specialists were willing to come alongside me and answer any questions I had. I'm so thankful to JD Mall for giving me this awesome opportunity to grow in my profession.