Akamai Technologies is a global leader in providing cloud-based edge computing and digital experiences. With a platform of over 200,000 servers in 1,400 networks around the world, Akamai ensures consistent, fast, secure, and reliable delivery for its customers.
At Akamai, developers and IT professionals have the opportunity to be at the forefront of edge computing innovation. Akamai helps customers move their compute resources closer to their customers and keep heavy workloads nearby, thereby reducing reliance on cloud providers. This means better user experience, faster speeds, lower latency, and security.
Akamai’s technology is also highly scalable; customers can access resources on demand as needed. This means developers can build, test, and deploy applications quickly in order to reach customers at any time or location, without having to worry about the underlying computing infrastructure.
Akamai’s software engineering team supports a wide range of technologies, including machine learning, artificial intelligence, the Internet of Things, natural language processing, and more. The company’s software engineering team is always looking for innovative new ways to improve the customer experience, while simultaneously helping organizations reduce costs and boost performance.
Akamai is committed to helping developers and IT professionals stay ahead of the curve, and is heavily investing in new technologies like artificial intelligence, 5G, and edge computing. The company is also striving to develop an easily accessible environment for engineers to create, test, and deploy applications quickly and efficiently, allowing them to focus on innovating in the digital world.
At Akamai, developers get the rare opportunity to work on cutting-edge cloud, security, and performance solutions. As the company continues to evolve, developers and IT professionals can look forward to opportunities to keep up with the latest technologies in order to drive Akamai’s mission of transforming the internet into a secure and reliable source of information and entertainment.
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Technical Support Engineer
Average Work Hours (weekly unless noted): 45-50 hours/week
Average Salary (yearly in dollars unless noted): 70000
Description: This position is responsible for providing support for Akamai’s range of products and services for customers. Responsibilities include troubleshooting and resolving issues for customers, proactively providing recommendations, and troubleshooting and resolving technical issues identified in our products.
Qualifications / Requirements: Bachelor’s degree in computer Science or related field, two years' experience in network engineering or related field; strong understanding of network and system architecture, TCP/IP Protocols, routing, and technologies; excellent customer service skills
Akamai has been a great company for me to grow and develop my technical skills. I had the opportunity to work on various projects to help manage our global network and ensure that clients had the necessary uptime and performance. The work was challenging, but I felt that every day I was learning something new. My managers were always quick to help if I needed it and were always available for assistance. I found that the environment fostered creativity and collaboration and this helped me to learn faster. The pay and benefits were great and I would highly recommend Akamai to anyone.
Claire M..
Review Rating:
4.7/5
4.7
As a technical designer in Akamai, I found that they have an amazing culture which encourages employee growth and development. They have many different projects to work on with a variety of challenges which makes every day different, and I always felt that I was expanding my skills and knowledge. The atmosphere was always collaborative, so I never felt like I was alone in tackling a project. Akamai also has a competitive pay structure and great benefits and I’m proud to be part of the team.
Gideon H..
Review Rating:
4.9/5
4.9
I have worked at Akamai as a programmer since 2017 and have nothing but good things to say. The work is challenging but rewarding and I have been able to work on a variety of projects. The managers and coworkers are all friendly and welcoming which really makes it a great place to work. Akamai offers many different development and education programs to help employees further their skills. I also appreciate the competitive salaries and benefits.
Dylan P..
Review Rating:
4.6/5
4.6
I have been an IT director at Akamai since 2019, and it has been an incredible experience. Working in IT and network management at Akamai are challenging and they have pushed me to develop my technical and management skills. The environment is very open and collaborative and it encourages creativity and problem solving. They also have many bonus and benefit programs that make it a great place to work.
Esmeralda W..
Review Rating:
4.8/5
4.8
I’ve been working as a programmer at Akamai for the past two years and I’m incredibly grateful for the opportunity to work here. My team culture has been very positive and collaborative, and there is a great atmosphere of mutual respect. I have been given challenging projects which have pushed me to continue learning and growing and I have been able to develop my skills rapidly. The salary and benefits are also great.
Frequently Asked Questions
What experience is necessary to work at Akamai?
Akamai looks for creative and motivated professionals with a wide range of abilities. Generally, candidates must have relevant experience, with many positions requiring a minimum of five or more years of specific industry experience.
What benefits does Akamai offer its employees?
Akamai offers a comprehensive benefits package that includes medical and dental plans, 401(k) retirement plans, stock options, and tuition assistance. The company also offers paid vacation, flexible work arrangements, and professional development programs.
What types of careers/positions are available at Akamai?
Akamai currently has a variety of positions available, including software engineers, software and system architects, animation experts, creative designers, web designers and developers, network architects, technical and support specialists, project managers, and more.
What types of skills are required for tech jobs at Akamai?
Akamai typically looks for candidates with strong technical skills in the areas of software engineering and development, system architecture, networking, graphics and design, and customer support.
What types of training are available at Akamai?
Akamai provides a variety of internal and external training programs and courses designed to help employees stay up-to-date on current technologies and industry trends. There is also an in-house library with a wide range of resources and tutorials available to Akamai employees.
Locations: Cambridge, Santa Clara, San Diego, Atlanta, Austin, New York
Career Paths: Software Engineer, Systems Engineer, Network Engineer, Technical Support Engineer, Release Engineer, Security Engineer, DevOps Engineer, Quality Assurance Engineer, Cloud Architect, Application Developer, Network Administrator, Network Analyst, Infrastructure Architect.
Akamai has been a great company for me to grow and develop my technical skills. I had the opportunity to work on various projects to help manage our global network and ensure that clients had the necessary uptime and performance. The work was challenging, but I felt that every day I was learning something new. My managers were always quick to help if I needed it and were always available for assistance. I found that the environment fostered creativity and collaboration and this helped me to learn faster. The pay and benefits were great and I would highly recommend Akamai to anyone.
Akamai looks for creative and motivated professionals with a wide range of abilities. Generally, candidates must have relevant experience, with many positions requiring a minimum of five or more years of specific industry experience.
What benefits does Akamai offer its employees?
Akamai offers a comprehensive benefits package that includes medical and dental plans, 401(k) retirement plans, stock options, and tuition assistance. The company also offers paid vacation, flexible work arrangements, and professional development programs.
