LivePerson is a leading provider of cloud-based conversational commerce solutions. They are committed to helping businesses around the world engage their customers in natural, human-like conversations without language barriers. By leveraging the power of AI and its proprietary Natural Language Engine, LivePerson is uniquely positioned to provide actionable insights to businesses, enabling them to make better decisions and measure customer engagement.
LivePerson offers a suite of products designed to support technology teams in building solutions that are not only tailored to business needs, but are built for the future. Their Messaging API technologies allow for the integration of customer service, sales, and marketing solutions into existing systems, providing customers with the flexibility to create solutions tailored to them. With the power of their Solutions Framework, developers can build conversational solutions optimized for a range of applications, from customer service automation to AI-assisted chatbots.
Furthermore, LivePerson provides support to technology teams, with a commitment to helping business clients create trust-building experiences that drive customer loyalty and engagement. LivePerson not only offers consultative services, but its team of dedicated technology professionals are available to assist clients in creating and deploying cloud-native solutions.
LivePerson’s technologies are secure and reliable, compliant with all international industry standards, and backed by an industry-leading support team. LivePerson have a commitment to delivering unparalleled experiences to their customers and partners, and are constantly striving to develop new ways to improve the customer journey. Whether you’re a developer looking to build an engaging customer service solution, or a product manager looking to develop intelligent, conversational solutions, LivePerson can provide the resources and expertise to support your success.
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Software Quality Engineer
Average Work Hours (weekly unless noted): 40 hours/week
Average Salary (yearly in dollars unless noted): 81500
Description: Connect with product engineers and stakeholders to ensure system and process requirements are understood; plan, design and develop automated tests; ensure system tests can handle complex interrelated components; participate in automated unit and integration testing; analyze, isolate and document test failures
Qualifications / Requirements: Expertise in software testing techniques, problem-solving, and debugging code and in particular, coding in Java and JavaScript; knowledge of software development processes; at least 3 years experience working within a quality assurance role; excellent time management and organizational skills
LivePerson was the best job I ever had. I worked a technical position in their programming department and I felt very appreciated and valued. The support staff and management gave me additional training and resources to stay up to date on the latest technologies and really make sure I was meeting the company's high standards. The team was always full of positive energy and together we made great projects. I would highly recommend this company to anyone in the tech industry.
Linda B..
Review Rating:
4.5/5
4.5
I worked at LivePerson as a designer and I spent the last two years with them. I was able to build upon my existing skills and hone my craft while working with some of the top designers in the country. What really impressed me was the company’s commitment to their employees. They provided us with ongoing training and tech support to ensure that our work was of the highest quality. I am so glad that I chose to join the LivePerson team.
Samantha H..
Review Rating:
4.7/5
4.7
I worked in LivePerson’s IT department and I must say that I had a great experience. The team was very knowledgeable and always willing to lend a helping hand. In addition, the team leaders encouraged us to make suggestions and participate actively in decision-making. I also appreciated that they provided us with the latest tools and resources to keep up with the evolving technologies in our field. This company is highly recommended.
Michael K..
Review Rating:
5/5
5
Working for LivePerson was truly a great experience. I worked as a programmer and found the company to be a great environment for me. My colleagues were supportive and highly skilled and I was able to learn from the best. In addition, the company provided us with excellent training programs and quality resources to make sure our work was of the highest quality. Overall, this was a great place to work.
Amy L..
Review Rating:
4.8/5
4.8
I worked in IT at LivePerson and could not be happier with my experience. Everyone was supportive and friendly and the management was very organized. Whenever I had a problem, the team was always prepared to help me find the right solution quickly. I also really appreciated their dedication to learning new technologies and their commitment to helping us stay informed and up to date on the latest technologies. Highly recommended!
Frequently Asked Questions
Are there any advancement opportunities for LivePerson employees?
Yes, LivePerson provides employees with a wide variety of career and leadership development opportunities. Additionally, LivePerson encourages employees to refine both their skills and their knowledge in order to further their career.
What type of environment does LivePerson promote?
LivePerson promotes an environment of collaboration, learning, and open communication between employees and across teams. LivePerson also promotes a culture of innovation, creativity, and growth.
What are the benefits of working for LivePerson?
LivePerson offers a comprehensive benefits package that includes medical, dental, and vision insurance, as well as vacation, sick, and parental leave. Additionally, LivePerson provides employees with flexible work options and discounted rates on products and services.
What type of tasks do support technicians at LivePerson perform?
Support technicians at LivePerson typically perform tasks related to customer and technical support, such as responding to customer inquiries and troubleshooting various technical issues.
What are the qualifications for a success specialist at LivePerson?
Success specialists at LivePerson should have a minimum of three years of professional experience in the customer success field, as well as a strong understanding of customer engagement and analytics.
Locations: New York City, San Francisco, Tel Aviv, London, Paris, Frankfurt, Amsterdam, Vienna, Warsaw, Madrid, Zurich, Shanghai
LivePerson was the best job I ever had. I worked a technical position in their programming department and I felt very appreciated and valued. The support staff and management gave me additional training and resources to stay up to date on the latest technologies and really make sure I was meeting the company's high standards. The team was always full of positive energy and together we made great projects. I would highly recommend this company to anyone in the tech industry.
Are there any advancement opportunities for LivePerson employees?
Yes, LivePerson provides employees with a wide variety of career and leadership development opportunities. Additionally, LivePerson encourages employees to refine both their skills and their knowledge in order to further their career.
What type of environment does LivePerson promote?
LivePerson promotes an environment of collaboration, learning, and open communication between employees and across teams. LivePerson also promotes a culture of innovation, creativity, and growth.
