American Well is a telehealth technology company dedicated to providing quality and convenient healthcare to people round the world. Founded in 2006, American Well strives to make medical services more accessible, affordable, and efficient. Through its cutting-edge technology, such as its proprietary real-time video platform, American Well has been at the forefront of digital health innovation.
American Well’s technology enables connected care delivery through the use of computer, mobile, or web-based devices, making it easy for physicians, nurses, and other health specialists to provide hospitals and practices with care for their patients. With its secure and reliable technology, American Well is revolutionizing the way clinicians and patients communicate and access medical care. It offers a comprehensive suite of web-based medical services, including web-based doctor visits, phone consultations, diagnostic imaging, lab services, e-prescriptions, referral services and second opinions.
American Well’s technology team is composed of talented and creative technologists from various technical backgrounds. These engineers and software developers contribute to scripting, designing, and developing the advanced infrastructure and systems that enable connected care delivery. Their breadth of knowledge and technical experience are key for developing innovative telehealth technology for delivering quality patient care.
American Well’s dynamic technology team is passionate about creating next-generation health care solutions for leading healthcare organizations, patients, and clinicians. It offers competitive salaries, benefits, and a great work environment for the engineers and programming professionals with a sincere understanding of the contribution their technology makes to the overall health and quality of patients’ lives.
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Technical Program Manager
Average Work Hours (weekly unless noted): 40-50
Average Salary (yearly in dollars unless noted): $120K+
Description: Responsible for leading and managing the design, development and deployment of software solutions for American Well. Manage a team of individuals to ensure the solutions are delivered in a timely and systematic fashion.
Qualifications / Requirements: Bachelor’s degree in Computer Science/Engineering or relative experience. Knowledge of Project Management tools and practices. Strong problem solving and communication skills. Ability to work independently and effectively coordinate with multiple teams.
Average Salary (yearly in dollars unless noted): $100K+
Description: Responsible for managing and optimizing the development and deployment of software applications, systems, and services across multiple environments. Develop and maintain automation tools, such as scripts and pipeline jobs, to support the software development process.
Qualifications / Requirements: Bachelor’s degree in Computer Science/Engineering or relative experience. Knowledge of CI/CD tools (Git, Jenkins, etc). Strong problem solving skills. Experience building, deploying and managing services in a distributed system environment.
Average Salary (yearly in dollars unless noted): $85K+
Description: Responsible for the verification and validation of software products at American Well. Design and create test strategies, plans and scenarios. Conduct manual and automation testing to ensure the software meets business and technical objectives.
Qualifications / Requirements: Bachelor’s degree in Computer Science/Engineering or relative experience. Knowledge of Software Testing tools and processes. Experience with scripting and automation testing. Understanding of software development life cycle.
Average Salary (yearly in dollars unless noted): $90K+
Description: Responsible for the maintenance and optimization of the cloud infrastructure at American Well. Install, configure and maintain cloud services, applications and systems. Monitor performance and troubleshoot any issues as necessary.
Qualifications / Requirements: Bachelor's degree in Computer Science/Engineering or relative experience. Knowledge of cloud computing and services. Understanding of network and system security. Strong problem solving and communication skills.
Average Salary (yearly in dollars unless noted): $100K+
Description: Responsible for designing and developing software applications and systems using Java, C# and other programming languages to meet American Well’s business and technical requirements. Lead a team of developers to ensure projects are completed within budget and timeline. Collaborate with other teams to integrate projects.
Qualifications / Requirements: Bachelor’s degree in Computer Science/Engineering or relative experience. Knowledge of Java, C# and related technologies. Ability to write well-structured code. Excellent problem-solving and communication skills.
Average Salary (yearly in dollars unless noted): $80K+
Description: Responsible for collecting, manipulating and analyzing data which will support American Well’s business objectives. Create reports, dashboards and data visualizations across different reports to interpret and analyze data.
Qualifications / Requirements: Bachelor’s degree in Computer Science/Engineering or relative experience. Knowledge of Data Analysis tools (Tableau, Excel, etc). Strong insights and problem-solving skills. Excellent communication skills.
I've been working in tech for American Well for three years, and have to say that the team and I have had nothing but good experiences. The products are top-notch, and the leadership is supportive and creative. Everyone is dedicated and focused, which provides a great work environment.
Meghan F..
Review Rating:
4.9/5
4.9
Working at American Well has been a fantastic experience. The teams are helpful and encouraging, and the technical environment is top-notch. Working with them is highly rewarding, and I've been able to hone my skills as a programmer and engineer.
Ethan A..
Review Rating:
4.7/5
4.7
I've been a part of the American Well team for over two years, and the experience has been nothing but amazing. The company is constantly pushing the boundaries of technology, and I feel like I'm working on something exciting and challenging every single day.
Sam J..
Review Rating:
4.9/5
4.9
At American Well, there's a real emphasis on innovation and creative problem-solving. Working as a designer here is extremely satisfying both from a professional and personal perspective. Thanks to American Well, I've been able to learn and hone my craft to become a superior designer.
Emily G..
Review Rating:
4.9/5
4.9
As an IT specialist at American Well, I can confidently say that I have been treated well and that my potential is being fully realised through interesting and stimulating projects. A great working environment and highly talented colleagues make it an extremely rewarding experience.
Frequently Asked Questions
What types of jobs does American Well offer?
American Well offers jobs in technology, product, business operations, and marketing/sales.
What is the hiring process like for a tech position?
American Well has an in-depth hiring process which begins with an initial screening call with a Recruiter. This is followed by a technical phone screening with a hiring manager, an on-site meeting in person with the team members, and then a final decision on the hiring decision.
What qualifications or experience do I need to apply for a tech job at American Well?
Qualified applicants should have a degree in a related field (Computer Science, Information Systems, etc.), relevant work experience, and a knowledge of coding languages such as C++, Java, etc.
Are there opportunities for advancement in a tech position at American Well?
Yes, American Well provides opportunities for growth and promotion. The company is always looking to promote exceptional employees and provide them with increased responsibility and compensation.
How can I stay updated on job openings and opportunities at American Well?
Applicants can stay up to date on job openings and opportunities at American Well by visiting the careers section of their website, or by connecting with them via their social media accounts.
Locations: New York, Columbus, Boston, Chicago, Seattle, Minneapolis, San Francisco, Austin, Dallas, Atlanta
Career Paths: Software Engineer, Product Manager, UX Designer, Data Scientist, Solutions Architect, Technical Support Engineer, System Administrator, DevOps Engineer, Quality Assurance Analyst, Network Engineer.
I've been working in tech for American Well for three years, and have to say that the team and I have had nothing but good experiences. The products are top-notch, and the leadership is supportive and creative. Everyone is dedicated and focused, which provides a great work environment.
American Well offers jobs in technology, product, business operations, and marketing/sales.
What is the hiring process like for a tech position?
American Well has an in-depth hiring process which begins with an initial screening call with a Recruiter. This is followed by a technical phone screening with a hiring manager, an on-site meeting in person with the team members, and then a final decision on the hiring decision.
