KnowBe4 is an innovative and rapidly expanding technology company based in Tampa, Florida. We are a leader in providing security awareness training and simulated phishing attacks to large organizations globally. Founded in 2010, our mission is to help organizations manage cyber security risks and improve the security posture of their organizations.
At KnowBe4, our team of dedicated engineers and data scientists develop and maintain cutting-edge security systems and programs. Our products are designed to keep organizations secure from the latest cyber threats and help them better understand the risks their businesses face. We develop technology to aid managers in understanding cyber security risks, as well as providing tools for end-users to identify and prevent attacks.
Our security awareness training provides your employees with tools and processes to help them identify and respond to potential cyber threats. The program also guides your teams on how to protect their personal information online, including email and social media. Our simulated phishing attacks are designed to teach employees about phishing emails and other threats. These attacks provide a safe environment for employees to practice and think about different attack scenarios to increase their knowledge of cyber security risks.
Here at KnowBe4, our team of experts hold the industry’s highest certifications. Our team has extensive experience in application development, programming, coding, and IT, as well as a passion for keeping organizations secure. We take a proactive approach to employee training and ongoing advice. KnowBe4 also encourages employees to get involved in the technical aspects of our products, so they can develop additional skills and stay ahead of trends in cyber security.
At KnowBe4, we are committed to providing our customers with the best security products and services available. We are passionate about staying up to date on the latest advancements in technology and cyberthreats. We are dedicated to helping organizations achieve their security goals and develop strong cyber security protocols.
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FAQs
Content Strategist
Average Work Hours (weekly unless noted): 40-45 hrs
Average Salary (yearly in dollars unless noted): $73K
Description: Curate and create engaging content for KnowBe4's blog and social media channels; Collaborate with other teams to develop brand campaigns including podcasts, thought leadership pieces and case studies; Create compelling multi-media campaigns including visuals, case studies and video updates; Monitor online conversations and generate marketing reports
Qualifications / Requirements: Excellent writing and editing skills; Previous copywriting experience; Understanding of SEO best practices; Analytical and creative thinking abilities; Ability to work quickly and accurately to meet deadlines
Average Salary (yearly in dollars unless noted): $113K
Description: Develop and maintain network architecture systems to ensure optimal cloud security; Design and test new cloud applications and systems; Troubleshoot and debug security solutions; Monitor and audit networks, software and user accounts to detect intrusions
Qualifications / Requirements: Strong knowledge of cloud computing platforms such as AWS, Azure, GCP; Knowledge of security controls, encryption technologies and authentication processes; Previous experience designing and managing networks, systems and networks; Understanding of industry trends and emerging technologies
Average Salary (yearly in dollars unless noted): $63K
Description: Provide technical support to customers on KnowBe4 products; Respond to customer inquiries and requests; Escalate technical inquiries to appropriate technical team; Analyze customer feedback to identify product problems, root causes and solutions
Qualifications / Requirements: Strong knowledge of customer relations; Previous customer service experience; Technical aptitude and ability to troubleshoot and debug systems; Understanding of database, network and system protocols; Ability to work in a fast-paced environment
Average Work Hours (weekly unless noted): 45-50 hrs
Average Salary (yearly in dollars unless noted): $125K
Description: Define and develop the roadmap for product initiatives; Develop product strategies; Manage day-to-day activities associated with product launch and maintenance; Track, analyze and report on customer insights and product metrics; Develop strategies for product growth and improvement
Qualifications / Requirements: Experience in product management; Previous experience working with software or web-based products; Understanding of user acquisition and retention metrics; Knowledge of A/B testing; Ability to work cross-functionally and influence decisions
Average Work Hours (weekly unless noted): 40-45 hrs
Average Salary (yearly in dollars unless noted): $103K
Description: Develop and maintain software solutions for KnowBe4 systems; Design, test and debug software; Respond to customer inquiries and bug reports; Develop code using programming languages such as Java, C#, Python, PHP; Document and monitor software applications
Qualifications / Requirements: Knowledge of object-oriented programming concepts; Previous experience with software development and testing; Knowledge of database management and system protocol; Understanding of security protocols and solutions; Ability to work in a fast-paced environment
Average Work Hours (weekly unless noted): 40-45 hrs
Average Salary (yearly in dollars unless noted): $125K
Description: Develop new user-facing features of the KnowBe4 web applications; Ensure the technical feasibility of UI/UX designs; Collaborate with other teams to define, design and ship new features; Develop code using HTML5, CSS3, JavaScript, jQuery and PHP
Qualifications / Requirements: Knowledge of web development languages and frameworks such as HTML, CSS, Javascript, Node.js, Angular, Vue.js, React.js; Strong understanding of web services such as APIs, Restful Web Services, OData; Previous experience with Cloud Services; Ability to debug, find bugs and solve customer's issues
I've been working with KnowBe4 for four months now and I couldn't be happier. As a programmer, I appreciate the company's focus on customer satisfaction and the wide range of training options and educational access points they offer. The team is knowledgeable and I feel that I have been able to really contribute to the company's ongoing, ongoing success. The atmosphere is extremely friendly and conducive to learning and development, I highly recommend the team to everyone in IT needing a new home.
Karen S..
Review Rating:
4.9/5
4.9
I have been with KnowBe4 for over a year now and I think they are doing a fantastic job. Their commitment to customer service, user experience, and company culture is superb. As a designer, I am constantly impressed with their focus on design and UX. The team is extremely knowledgeable and always willing to go the extra mile. I feel that working here is a great opportunity to learn and grow, and I am proud to be part of the team.
Scott T..
Review Rating:
4.7/5
4.7
I have been with KnowBe4 for almost two years and I have had very little to complain about. The team is knowledgeable and creative, and they go out of their way to meet customer expectations and provide the best user experience possible. The atmosphere is friendly and the environment is conducive to professional growth and development. As an IT specialist, I would definitely recommend the team for all IT needs.
June W..
Review Rating:
4.9/5
4.9
I have been with KnowBe4 for nearly three years and I am still very impressed with the team. They are incredibly knowledgeable and experienced. I appreciate the relaxed atmosphere and the commitment to customer satisfaction. My experience as a programmer has been incredibly intuitive and I feel I have had plenty of opportunities to learn and develop important skills. Highly recommend this team for anyone in IT looking for a long-term career.
James B..
Review Rating:
4.8/5
4.8
KnowBe4 has been my home in IT for the past four years. I am continuously impressed with the team's knowledge and commitment to user experience. Working here has been an amazing experience, the atmosphere is friendly and the commitment to customer satisfaction is unmatched. As an IT specialist, I have received high quality training and have had great opportunities to really contribute to the ongoing success of this company.
Frequently Asked Questions
What is KnowBe4?
KnowBe4 is a security platform that helps organizations prevent ransomware and phishing attacks.
What kind of job opportunities does KnowBe4 offer?
KnowBe4 offers job opportunities in many areas like security, customer success, engineering, sales, marketing, data and finance.
What is the culture like at KnowBe4?
KnowBe4 has a fast-paced, results-oriented culture with a focus on creating a great customer experience. There is also a sense of camaraderie and collaboration between teams and departments.
What kind of training does KnowBe4 provide for its employees?
KnowBe4 provides a variety of training opportunities for its employees, including classroom training and online courses.
What benefits does KnowBe4 offer its employees?
KnowBe4 offers its employees a comprehensive benefits package that includes health, dental, vision and life insurance, 401K retirement plan, paid vacation and sick time, and more.
Career Paths: Network Security Engineer, Software Developer, IT Security Engineer, Systems Administrator, Product Manager, Security Consultant, Systems Analyst, Technical Support Engineer, Training Coordinator, Information Security Officer, Quality Assurance Engineer, Cybersecurity Analyst.
I've been working with KnowBe4 for four months now and I couldn't be happier. As a programmer, I appreciate the company's focus on customer satisfaction and the wide range of training options and educational access points they offer. The team is knowledgeable and I feel that I have been able to really contribute to the company's ongoing, ongoing success. The atmosphere is extremely friendly and conducive to learning and development, I highly recommend the team to everyone in IT needing a new home.
