Spok Holdings, Inc., an industry leader in secure communication, is dedicated to advancing the security and reliability of communications systems throughout the world. Our products are widely used in a variety of industries, including healthcare, government, financial services, education, and public safety. We have a strong focus on developing cutting edge technology solutions for our customers and continuously strive to keep up with the newest developments in communications and security.
At Spok we understand the importance of secure and reliable communication. Our in-house team of experts, programmers, and developers are committed to ensuring that our systems incorporate the most up-to-date technologies to provide the highest level of security and reliability. Our commitment to secure communication is further amplified by our implementation of secure file sharing and collaboration features, as well as platform encryption.
Furthermore, we have a diverse suite of products and services, including our powerful secure messaging platform. Our platform is designed for both large enterprise and SMB customers, allowing these organizations to communicate and share data safely and securely. Our secure messaging platform can also be integrated with programming frameworks such as Java, HTML, and JavaScript, so that customers can choose the most appropriate system for their organization.
Our other services include secure voice services, secure file transfers and storage, secure document management, secure call routing, and a wide range of other specialized services. We have also incorporated collaboration and productivity tools to allow teams to work more efficiently.
At Spok, our goal is to make secure communication more accessible and reliable. Through our commitment to innovation and dedication to providing superior customer service, we create high-quality, reliable solutions that meet the needs of today’s organizations.
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Software Engineer
Average Work Hours (weekly unless noted): 40-55
Average Salary (yearly in dollars unless noted): 77000
Description: This position is responsible for the designing, developing and maintaining of software applications and programs. The software engineer should ensure the quality of software and ensure that all systems are integrated. They should have excellent technical and problem-solving skills, and the ability to analyze complex systems and understand existing code.
Qualifications / Requirements: Bachelor's degree in Computer Science or related field; extensive knowledge of coding languages, database, system architecture and distributed systems; extensive knowledge of development tools; experience developing and debugging software code
Average Salary (yearly in dollars unless noted): 75000
Description: This position is responsible for developing and implementing mobile application software across a variety of mobile platforms. They should be experienced in programming, development, layout and design of mobile software. This position should possess the ability to effectively troubleshoot and debug the software applications.
Qualifications / Requirements: Bachelor's degree in a related field; extensive knowledge of programming in various languages; solid understanding of coding principles and design; experience in mobile software development and debugging; experience in layout and design
Average Salary (yearly in dollars unless noted): 90000
Description: This position is responsible for deploying, administering and maintaining Spok Holding's cloud-based applications, networks and servers. They should possess in-depth knowledge of cloud platforms and a solid understanding of system architecture. DevOps engineers should have experience with automation and monitoring tools, version control and cloud security best practices.
Qualifications / Requirements: Bachelor's degree in Computer Science or related field; knowledge of cloud-based platforms; knowledge of coding principles; experience with automation and security tools; experience with version control
Average Salary (yearly in dollars unless noted): 90000
Description: This position is responsible for designing, installing, configuring and maintaining the networks and systems used by the organization. They should have the ability to sanitize, configure and test new network equipment. Network engineers should have the knowledge to troubleshoot problems, recommend solutions and support existing network configurations.
Qualifications / Requirements: Bachelor's degree in a related field; extensive knowledge of networking, LAN/WAN and internet technologies; experience troubleshooting network-related problems; experience configuring and testing new network equipment; experience supporting existing network configurations
Average Salary (yearly in dollars unless noted): 85000
Description: This position is responsible for configuring, administering, and maintaining the server, applications, databases and networks used by Spok Holdings. They should possess solid knowledge of system and network administration, scripting and automation, and must be proficient in Windows, OSX and Linux. Systems administrators should be able to properly analyze the systems and detect any hardware issues.
Qualifications / Requirements: Bachelor's degree in a related field; extensive knowledge of system and network administration; experience in scripting and automation; experience with Windows, OSX and Linux; experience analyzing and troubleshooting hardware issues
Average Salary (yearly in dollars unless noted): 95000
Description: This position is responsible for developing and analyzing data models and algorithms, and interpreting complex data sets. They should have the ability to extract, mediate, and visualize large data sets, and have a knowledge of database technologies, machine learning and web analytics. Data scientists should possess programming experience, with the ability to write efficient and well-organized code.
Qualifications / Requirements: Bachelor's degree in a related field; knowledge of database technologies, machine learning and web analytics; experience with programming and data modelling; experience with database technologies; experience with extracting, mediating and visualizing large data sets
It's refreshing to work with a tech-based company that values the creativity of their employees to top the competition. Spok definitely understands the need to capture the user's attention and reward engagement in the product development process. Their respect for their tech employees is made evident with their competitive wages and the extensive support system for their employees to stay abreast of the latest technology advancements.
Emily N.
Review Rating:
4.5/5
4.5
I've been with Spok for 4 years, in the technical support department. I'm continuously learning things and developing my skills from their expert mentorship. I can truly say I can express myself without fear of judgment and collaborate with colleagues without feeling my ideas are not appreciated. My colleagues are helpful and have truly become like a family. I'm proud to be part of the Spok family.
Mark F.
Review Rating:
5/5
5
Since joining Spok, I have had the opportunity to work on some incredibly intricate projects. Each one of them has taught me a great deal in terms of problem-solving techniques, design skills, and development of a useful product. My team is patient and full of experienced tech professionals who are not only passionate about their work but also have a great sense of humour.
Julie R.
Review Rating:
4.5/5
4.5
As a designer in the software development department, I find Spok offers many unique software programs that can be used in a variety of ways. The customer-friendly interface and interactive component are quite remarkable. At Spok, it seems that just about anything is possible with their software and I am always expanding my skills in new and exciting ways.
Kristina O.
Review Rating:
5/5
5
Working in the IT department I'm grateful for the flexibility available to me to explore new opportunities within the company. Whether I want to try programming, help desks, software design, etc. The possibilities and the opportunities for growth are endless. It is a refreshing to be working with a company where creativity and innovation are amongst their core values.
Frequently Asked Questions
What does the customer solution engineer role involve?
As a customer solution engineer at Spok Holdings, you will be responsible for the customer-facing side of the organization. The role involves working with clients to understand their challenges, developing solutions tailored to their needs, and providing ongoing support.
What is the company culture like at Spok Holdings?
At Spok Holdings, there is a strong focus on collaboration and teamwork. We have an open and inclusive culture, which encourages open dialogue and creative thinking. We strive to create an environment of mutual respect and trust.
What qualifications are needed to be a customer support representative?
To be a successful customer support representative at Spok Holdings, you should possess excellent customer service and interpersonal skills. Additionally, a bachelor’s degree in a related field such as computer science or information technology is preferred.
What type of work environment will I be in as a software developer?
As a software developer at Spok Holdings, you will be working in a highly collaborative and stimulating environment. You will be working closely with product managers, designers, engineers, and other stakeholders to develop, test, and deploy solutions.
What is the required experience for a software engineer position at Spok Holdings?
A successful candidate for a software engineer position at Spok Holdings should possess a minimum of 5 to 10 years of software engineering experience.
Locations: McLean, Fairfax, Tulsa, Austin, Atlanta, Santa Barbara, Bangalore, London
Career Paths: Software Engineer, Systems Analyst, Network Engineer, Database Administrator, Technical Support Analyst, Project Manager, Business Analyst, Quality Assurance Engineer, Security Analyst, UX/UI Designer.
It's refreshing to work with a tech-based company that values the creativity of their employees to top the competition. Spok definitely understands the need to capture the user's attention and reward engagement in the product development process. Their respect for their tech employees is made evident with their competitive wages and the extensive support system for their employees to stay abreast of the latest technology advancements.
What does the customer solution engineer role involve?
As a customer solution engineer at Spok Holdings, you will be responsible for the customer-facing side of the organization. The role involves working with clients to understand their challenges, developing solutions tailored to their needs, and providing ongoing support.
What is the company culture like at Spok Holdings?
At Spok Holdings, there is a strong focus on collaboration and teamwork. We have an open and inclusive culture, which encourages open dialogue and creative thinking. We strive to create an environment of mutual respect and trust.
