Sumo Logic

Rating:

 5/5

Sumo Logic is a leading provider of cloud-native, machine-data analytics solutions. With an emphasis on real-time insights and analysis, Sumo Logic stands out in the industry as an unparalleled cloud-native platform that can scale to tackle any mission critical data requirement. Our solutions focus on delivering the speed, scalability, and elasticity that modern organizations need to thrive in this increasingly interconnected digital world. At Sumo Logic, our solutions are engineered to provide unparalleled value for customers. Our exclusive multi-tenancy and multi-cloud solutions are designed to let customers capture, store and analyze massive amounts of data from a variety of sources, from the cloud to on-premises applications. This allows customers to capitalize on the potential of emerging technologies and architectures such as Big Data, the cloud, and container technologies. Moreover, our machine-data analytics platform is driven by Sumo Logic’s cutting-edge Machine Learning technology. ML technology enables us to provide automated deep analytics, allowing customers to look beyond the raw data, uncover hidden correlations and gain deeper insights into their customers and organizations. Our platform is open and extensible, allowing customers to deploy their own machine-data analytics solutions, or use our turnkey solutions such as Sumo Logic’s InfraSec, SaaS Security, Team Health, and Advanced Development Solutions. Sumo Logic’s platform is open and accessible to any tech-savvy IT, application development, or coding professional looking to drive tangible business outcomes. Furthermore, our solutions are designed to maximize data efficiencies, improve outcomes and offer customers the most comprehensive and flexible set of cloud-native solutions in the industry. Our fully managed solutions provide customers with the added value of complete visibility, control, and automation, to fuel business success and drive better outcomes.

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Data Scientist

Average Work Hours (weekly unless noted): 40-50

Average Salary (yearly in dollars unless noted): 120000

Description: The Data Scientist role at Sumo Logic is responsible for analyzing and making sense of data to help the organization improve customer experiences and maintain competitive advantages, leading to improved customer satisfaction, stronger product offerings, and increased profitability. A successful candidate for this position is expected to use powerful predictive analytics to identify and track trends, visualize data, and suggest strategies and solutions.

Qualifications / Requirements: This position requires a degree in Mathematics, Information Technology, Computer Science or Statistics, excellent problem solving skills and a keen understanding of data. Candidates must demonstrate the ability to analyze complex datasets and manipulate data to draw meaningful conclusions, the capacity to communicate well with technical and non-technical coworkers, and experience using statistical programming languages and software such as R and Python.

Software Engineer

Average Work Hours (weekly unless noted): 40-50

Average Salary (yearly in dollars unless noted): 110000

Description: The Software Engineer role at Sumo Logic is responsible for developing, testing, and maintaining software solutions. This involves creating and modifying existing software code to implement features and functionality and ensure end-to-end solutions meet user requirements. Additionally, this position involves designing and debugging software solutions, documenting changes for future reference, and validating results against requirements.

Qualifications / Requirements: This position requires a degree in Computer Science, Information Technology or a related field, excellent problem solving skills, and a fundamental understanding of software design and development. Candidates must demonstrate the ability to understand and explain technical solutions, excellent written and verbal communication skills, and knowledge of major programming languages such as C++, Java, and Python.

Cyber Security Analyst

Average Work Hours (weekly unless noted): 40-50

Average Salary (yearly in dollars unless noted): 115000

Description: The Cyber Security Analyst role at Sumo Logic is responsible for monitoring, detecting, and responding to security threats and risks while ensuring network security and data integrity. This includes conducting vulnerability and risk assessments, ensuring compliance with company policy and industry standards, and monitoring security events to mitigate potential threats.

Qualifications / Requirements: This position requires a degree in Computer Science, Information Technology or a related field, excellent problem solving skills, and knowledge of security technologies such as firewalls, intrusion detection/prevention systems, and Virtual Private Networks (VPNs). Candidates must demonstrate the ability to research and analyze security threats, excellent written and verbal communication skills, and the skills to build and maintain effective security plans.

DevOps Engineer

Average Work Hours (weekly unless noted): 40-50

Average Salary (yearly in dollars unless noted): 120000

Description: The DevOps Engineer role at Sumo Logic is responsible for developing and deploying highly available systems and complex solutions. This includes identifying and mitigating potential risks, building and delivery monitoring solutions, automating deployment and regression pipelines, and deploying and managing cloud solutions. Additionally, this position involves developing and maintaining CI/CD pipelines and debugging and testing of software solutions.

Qualifications / Requirements: This position requires a degree in Computer Science, Information Technology or a related field, excellent problem solving skills, and knowledge of DevOps tooling such as Docker and Kubernetes. Candidates must demonstrate the ability to design, analyze and develop solutions, excellent written and verbal communication skills, as well as previous experience troubleshooting software and hardware problems.

Data Analyst

Average Work Hours (weekly unless noted): 40-50

Average Salary (yearly in dollars unless noted): 105000

Description: The Data Analyst role at Sumo Logic is responsible for collecting, cleaning, and analyzing data from multiple sources and synthesizing data into business insights and consumer trends. This includes investigating and reversing customer trends, designing and implementing data collection strategies, and making recommendations for data-driven insights. Additionally, this position involves developing, debugging and testing data structures, dashboards and visualizations.

Qualifications / Requirements: This position requires a degree in Information Technology, Computer Science or a related field, excellent problem solving skills, and technology fluency with working knowledge of database languages such as SQL and NoSQL. Candidates must demonstrate the ability to manipulate and transform data, excellent written and verbal communication skills, and experience developing algorithms and predictive models.

Product Manager

Average Work Hours (weekly unless noted): 40-50

Average Salary (yearly in dollars unless noted): 130000

Description: The Product Manager role at Sumo Logic is responsible for developing and launching successful software products while ensuring customer needs are met and customer satisfaction is maximized. This includes understanding customer needs and requirements, analyzing customer feedback, and working collaboratively with stakeholders to ensure product development is on schedule and on budget. Additionally, this position involves product launch planning, adoption tracking, and competitor analysis.

Qualifications / Requirements: This position requires a degree in Information Technology, Business Administration, or a related field, exceptional problem solving and organizational skills, and experience with product development and management. Candidates must demonstrate the ability to think strategically and communicate effectively, excellent written and verbal communication skills, and the ability to multi-task and prioritize tasks.

John R.

Review Rating:

 4.8/5

4.8

Sumo Logic has been an incredibly beneficial tool in our engineering department. It has allowed us to have much more efficient data analytics, becoming more productive and getting more work done quicker. I’ve been able to identify and troubleshoot issues quicker too, allowing me to optimize performance and discover trends. The staff are also super helpful and prompt when it comes to answering questions and solving any problems.

Victoria K.

Review Rating:

 4.9/5

4.9

Sumo Logic is an invaluable tool for our IT team. It provides us a powerful system for collecting, analyzing and visualizing our log data, so that we can anticipate any security vulnerabilities or performance issues, and quickly resolve them. The customer service is also top-notch - they quickly respond to any questions whenever we need assistance.

Maggie C.

Review Rating:

 5/5

5

As a software engineer, I’m really impressed with all that Sumo Logic offers. It’s a great all-in-one solution for centralized log management and analytics, and their search feature makes it easy to quickly find the information I need. The support team is always available to answer my questions whenever I have problems.

Charles T.

Review Rating:

 4.7/5

4.7

Sumo Logic is an amazing resource for our designers and developers. The software is intuitive and easy to use, so we can stay organized and make sure all of our projects run smoothly. There’s also a great remote group feature that allows us to collaborate and communicate with each other no matter where we’re located.

Emmett M.

Review Rating:

 4.9/5

4.9

I'm a programmer, and I must say that Sumo Logic has improved my workflow significantly. With the unified logging system, it's much easier for me to store and retrieve data when necessary. I can also rest assured knowing that powerful search tools are available to help me quickly find what I need. The customer service team is also fantastic.

Frequently Asked Questions

All technical support roles require a Bachelor’s degree in computer science, mathematics, engineering, or related field.

Technical Services Engineers at Sumo Logic provide technical expertise and mentorship to customers in the use of Sumo Logic products. They act as a bridge between the customer and the product engineering team by providing technical guidance and resolutions to customer-specific product issues.

Software Engineers at Sumo Logic must be creative problem solvers with strong engineering skills. They should also have an understanding of software development in object-oriented languages, such as Java and C++, as well as scripting languages such as JavaScript, Python, and Ruby.

Senior Systems Engineers at Sumo Logic should have 5+ years of direct experience as a systems engineer in a large enterprise environment. They should also be proficient in Linux and Windows operating systems, have working understandings of Virtualization, cloud, and storage technologies, and possess strong engineering skills for troubleshooting and problem solving.

Technical Product Managers at Sumo Logic receive comprehensive training on the various product lines that the company offers, including best practices and industry trends. They also receive vendor training, on-the-job training, and mentorship from product managers who have experience in the industry.

Locations: San Francisco, Seattle, Edinburgh, London, Tokyo, Osaka, Tel Aviv, Hamburg

Career Paths: Software Engineer, Security Engineer, DevOps Engineer, Solutions Architect, Quality Assurance Engineer, Data Scientist, Technical Support Engineer, Product Manager, System Administrator, Cloud Engineer

Job Contacts: jobs@sumologic.com

Recent Reviews

John R

 4.8/5

4.8

Sumo Logic has been an incredibly beneficial tool in our engineering department. It has allowed us to have much more efficient data analytics, becoming more productive and getting more work done quicker. I’ve been able to identify and troubleshoot issues quicker too, allowing me to optimize performance and discover trends. The staff are also super helpful and prompt when it comes to answering questions and solving any problems.

Frequently Asked Questions

What qualifications are needed for a technical support position at Sumo Logic?

All technical support roles require a Bachelor's degree in computer science, mathematics, engineering, or related field.

What does a Technical Services Engineer at Sumo Logic do?

Technical Services Engineers at Sumo Logic provide technical expertise and mentorship to customers in the use of Sumo Logic products. They act as a bridge between the customer and the product engineering team by providing technical guidance and resolutions to customer-specific product issues.