Vivint Smart Home is a leading provider of home automation and home security products and services. We are a team of innovators, designers, and engineers dedicated to simplifying the customer experience in deploying, controlling, and utilizing the latest home automation technology. Our products include top of the line home automation systems, door locks, alarms, cameras, and remote access services, all of which are available through our interactive mobile app and seamlessly integrated with our cloud-based customer service platform.
With Vivint Smart Home, customers can access, manage, and monitor all aspects of their home from the convenience of their mobile device. From setting a climate control schedule to arming a door alarm, users are able to have complete control over their home. We also offer real-time notifications and alerts that inform customers of any changes or activities in their home.
We take pride in offering the best technology and customer support in the industry. Our team of application developers and IT professionals are dedicated to creating cutting-edge home automation products and services. Our software engineering team develops highly secure applications and systems that allow users to remain connected to their home. Our cloud-based platform provides customers with the confidence that their information is safe and secure.
Whether you’re a programmer, a coder, an application developer, or an IT professional, there’s an opportunity to grow your career with us at Vivint Smart Home. We’re always on the lookout for talented individuals who have the skills and ambition to help us revolutionize home automation. Join us and take part in the future of home innovation.
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Software Support Specialist
Average Work Hours (weekly unless noted): 30 to 40 hours
Average Salary (yearly in dollars unless noted): $60,000 - $70,000
Description: Provide first-level software support to Vivint Smart Home customers via trouble tickets, emails, and phone calls, provide feedback to software developers and other IT staff to facilitate bug fixes, review customer feedback to improve software products
Qualifications / Requirements: Bachelor’s in Computer Science or related field, 1-2 years’ experience in a software technology role, proficiency with Mac OS, Linux, and Windows operating systems, excellent problem-solving and customer service skills
Average Work Hours (weekly unless noted): 35 to 45 hours
Average Salary (yearly in dollars unless noted): $70,000 - $90,000
Description: Design and develop software for Vivint Smart Home products, collaborate with software development teams to resolve technical challenges and identify new feature opportunities, create automated tests leveraging user stories and existing system designs
Qualifications / Requirements: Bachelor’s or master’s in a technology-focused field, 5+ years relevant experience, experience developing in languages such as Java, Python, JavaScript, ability to creatively problem solve
Average Work Hours (weekly unless noted): 35 to 45 hours
Average Salary (yearly in dollars unless noted): $80,000 - $90,000
Description: Determine information security policies and procedures, ensure proper systems and user authentication, detect cyber security threats by utilizing security systems and tools, ensure physical access to information is maintained
Qualifications / Requirements: Bachelor's in computer science, 5+ years’ experience in IT security, expert-level knowledge of threat assessment and intrusion prevention, knowledge of phishing and ability to read and interpret email headers
Average Work Hours (weekly unless noted): 25 to 35 hours
Average Salary (yearly in dollars unless noted): $75,000 - $95,000
Description: Analyze large data sets to uncover correlations and trends using software such as SAS, R and Python, develop detailed models and visualizations to present to key stakeholders, provide regular and ad-hoc analysis of business operations and customer behavior
Qualifications / Requirements: Bachelor’s degree in analytics, statistics, economics or a related field. 5+ years of experience in data analysis or a related field, proficient with analytics tools, SQL scripting, scripting experience with Python and/or R, advanced Excel proficiency
Average Work Hours (weekly unless noted): 35 to 45 hours
Average Salary (yearly in dollars unless noted): $75,000 - $90,000
Description: Build and model control systems, write code in multiple programming languages such as C, C++, and Python, test and debug firmware and software for integrated systems, develop PCB designs for electronics
Qualifications / Requirements: Bachelor’s degree in engineering, 3-5 years’ experience in embedded systems and programming, expert-level knowledge of programming languages, such as C, C++, and Python, experience with sensors and motors
Average Work Hours (weekly unless noted): 35 to 40 hours
Average Salary (yearly in dollars unless noted): $90,000 - $100,000
Description: Lead product design and development, work with vendors and customers to determine best features for products and services, manage product life cycle from conceptualization to build and testing
Qualifications / Requirements: Bachelor’s degree or higher in Computer Science, 5+ years’ experience in product design, experience in home automation product development, understanding of Vivint Smart Home’s current products and services, knowledge of software development processes
Vivint Smart Home provided me an amazing opportunity to grow as an engineer. The company offered guidance and mentorship throughout the entire process. The team was incredibly supportive and I was constantly surprised with the tech stack used for cutting-edge projects. I'm extremely grateful for my time with Vivint and definitely learned a lot from my experiences there.
Kimberly G..
Review Rating:
4.9/5
4.9
Vivint Smart Home was an awesome place to work. The team was friendly and most days were productive and fun. The projects we worked on were purposeful, and I was able to make a real impact on the company. Plus, the company had great benefits and the work/life balance was very accommodating. I would definitely recommend this company to anyone in programming, design, or IT.
Pete L..
Review Rating:
4.4/5
4.4
Vivint Smart Home offered me an amazing learning experience while on the job. As someone in programming, I was able to try out a lot of different technologies and collaborate with different teams. The development process was very organized and tasks were assigned clearly, which really helped productivity.
Molly F..
Review Rating:
4.8/5
4.8
I had a great experience working for Vivint Smart Home. As someone in IT, the company provided the perfect environment to grow—solving problems and learning about new technologies were commonplace. Managers were supportive and the environment was generally very pleasant.
Christopher K..
Review Rating:
4.5/5
4.5
Vivint was incredibly accommodating to my specific job needs—the design team was very knowledgeable and helped teach me a lot. I faced a lot of challenges while on the job, but was able to quickly use the internal resources and my colleagues to get answers. The company culture was also welcoming and accommodating to different perspectives and skills.
Frequently Asked Questions
What is the primary focus of Vivint Smart Home?
Vivint Smart Home is focused on delivering innovative smart home solutions that make it easier to live more securely, conveniently, and efficiently.
What type of technology jobs are available at Vivint Smart Home?
Vivint Smart Home offers a range of tech jobs, including software engineering positions, embedded systems positions, and IT operations roles.
What qualifications do I need for a Vivint Smart Home job?
Vivint Smart Home looks for candidates who possess strong problem-solving abilities, excellent communication skills, an analytical mindset, and a genuine enthusiasm for technology.
What benefits are offered to Vivint Smart Home employees?
Vivint Smart Home employees receive comprehensive benefits packages including competitive healthcare coverage, paid time off, flexible work schedules, ample professional development opportunities, and many other perks.
What is the company culture like at Vivint Smart Home?
Vivint Smart Home emphasizes a culture of collaboration, diversity, innovation, and values-driven decisions. Employees are expected to hold each other accountable to the company’s high standards, while also having fun.
Locations: Alpharetta, Aurora, Chandler, Fresno, Murrieta, Pasadena, Plano, Salt Lake City, Tucson
Career Paths: Data Scientist, Software Engineer, Business Intelligence Analyst, Robotics Engineer, Cloud Engineer, Security Engineer, Product Manager, Network Engineer, Network Architect, Quality Assurance Engineer, Project Manager, System Administrator, Cyber Security Analyst, Biometrics Engineer.
Vivint Smart Home provided me an amazing opportunity to grow as an engineer. The company offered guidance and mentorship throughout the entire process. The team was incredibly supportive and I was constantly surprised with the tech stack used for cutting-edge projects. I'm extremely grateful for my time with Vivint and definitely learned a lot from my experiences there.
